
EN
32
Troubleshooting guide
8. Troubleshooting guide
Troubleshooting
Before contacting the service centre, please perform the following simple checks. If problems persist,
disconnect the TV and contact aservice centre.
PROBLEM POSSIBLE SOLUTION
No picture and sound - Check that the power cord is connected to the wall power socket.
- Check that you have not pressed the POWER button on the front
panel of the TV receiver.
- Check the brightness and contrast settings.
Normal picture but no
sound.
- Check the volume.
- Is the sound muted? Press the MUTE button.
- Try another channel, the problem may be on the other side of the
broadcast.
- Are the audio cables connected correctly?
The remote control does
not work.
- Check that there is no obstacle between the television and the remote
control or whether a uorescent or strong light (e.g. sunlight) is
shining on the sensor on the TV.
- Are the batteries inserted correctly?
- Is the control mode setup correctly? TV, VCR etc.?
- Insert new batteries.
The TV suddenly turns o . - Is the time switch set?
- Check the power supply settings. Power supply interruption.
- The automatic shut o function is set and the tuned station is not
transmitting asignal, or perhaps the remote control has not been used
for alonger period of time.
The picture appears slowly
after the television is
turned on.
- This is normal; during the initialisation process of the appliance the
picture is turned o . If the picture does not appear within ve minutes,
please contact your service centre.
No colours or wrong
colours or poor picture
quality
- Set the colours in the options menu.
- Maintain asu cient distance between the television and the video
recorder.
- Try another channel, the problem may be on the other side of the
broadcast.
- Are the video cables connected correctly?
- Activate one of the functions for renewing the brightness of the
picture.
Horizontal/vertical strip or
broken picture.
- Check that local interference is not occurring, e.g. from other electrical
appliances.
Poor reception of certain
channels
- Problems with the station or cable television. Tune into another
station or frequency of the same station.
- The station signal is weak or is experiencing interference, redirect your
antenna or have it inspected. (Abad antenna is the most frequent
cause of reception problems).
- Identify the source of any interference.
Lines or stripes in the
picture
- Check the antenna (change the direction of the antenna).
No output from one of the
loudspeakers
- Set the balance in the options menu.