Troubleshooting (FAQ)
Problem Possible Solution
Power LED is not ON • Press the button to check if the monitor
is in the ON mode.
•Checkifthepowercordisproperly
connected to the monitor and the power
outlet.
The power LED lights amber and there is no
screen image
•Checkifthemonitorandthecomputerare
in the ON mode.
• Make sure the signal cable is properly
connected the monitor and the computer.
• Inspect the signal cable and make sure
none of the pins are bent.
•Connectthecomputerwithanother
available monitor to check if the computer
is properly working.
Screen image is too light or dark •AdjusttheContrastandBrightness
settings via OSD.
Screenimageisnotcenteredorsized
properly
• Press the button for two seconds to
automaticallyadjusttheimage.
•AdjusttheH-PositionorV-Position
settings
via OSD.
Screen image bounces or a wave pattern is
present in the image
• Make sure the signal cable is properly
connected to the monitor and the
computer.
• Move electrical devices that may cause
electrical interference.
Screen image has color defects (white does
not look white)
• Inspect the signal cable and make sure
that none of the pins are bent.
• Perform Reset via OSD.
•AdjusttheR/G/Bcolorsettingsorselect
theColorTemperatureviaOSD.
Screenimageisblurryorfuzzy • Press the button for two seconds to
automaticallyadjusttheimage(forVGA
mode only).
•AdjustthePhaseandClocksettingsvia
OSD.
No sound or sound is low • Ensure that the audio cable is properly
connected to the monitor and the
computer.
•Adjustthevolumesettingsofbothyour
monitor and computer.
• Ensure that the computer sound card
driver is properly installed and activated.